Phoenix Palace Hotel Hanoi, Hanoi ➤ Reviews, Rooms & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Hotel

27A Phu Doan Street, Old Quarter, Hanoi, Vietnam, 10000

Phoenix Palace Hotel Hanoi is a newly established 3-star hotel located in the vibrant Hoan Kiem district. Its proximity to St. Joseph's Cathedral and Hoan Kiem Lake makes it an ideal lodging choice for visitors seeking to explore Hanoi's cultural and historical sites. The hotel is conveniently positioned near shopping, dining, and entertainment, enhancing the overall guest experience. This hotel aims to offer a home-like atmosphere for travelers in the heart of Vietnam's capital.

Location

The hotel is situated in Hoan Kiem, close to key tourist attractions such as the Temple of Literature and the Vietnam Military History Museum. Guests have access to public transportation and can arrange private transfers to and from the airport. The area is known for its vibrant atmosphere, featuring numerous craft shops, casual bars, and local markets.

Rooms

Phoenix Palace Hotel Hanoi features contemporary, non-smoking rooms equipped with modern amenities such as air conditioning and flat-screen TVs. Each room includes a work desk, wardrobe, and in-room safe for a comfortable stay. Guests are provided with complimentary bottled water and tea/coffee-making facilities. En suite bathrooms offer either a walk-in shower or a freestanding bathtub, along with complimentary toiletries.

Eat & Drink

The hotel provides an on-site restaurant where guests can enjoy lunch featuring Vietnamese cuisine. Guests have the option to explore nearby local eateries and street food stalls to immerse themselves in the culinary offerings of Hanoi. The emphasis on family and friends at meals reflects Vietnamese culture and tradition, making dining a highlight for guests.

Leisure & Business

Phoenix Palace Hotel offers various travel services, including daily tour arrangements and flight bookings, assisting guests in exploring Hanoi and nearby attractions. For leisure, guests can enjoy recreational activities and nearby cultural sites. Business travelers will appreciate the practical amenities provided in the guest rooms, ensuring a productive stay.

“The hotel is perfectly situated in the Old Quarter, making it easy to explore all the major attractions on foot.”view full review

View hotel on map

“Wonderful hotel with exceptionally friendly and helpful staff!” view full review

Top location:Highly rated by recent guests(9.5)

Check-in/Check-out

from 14:00-23:59

from 06:00-12:00

Amenities

Public parking is possible at a location nearby (reservation might be needed) at VND 30000 per hour.

Wireless internet is available in the hotel rooms for free.

Other information

At the hotel Phoenix Palace Hanoi guests are invited to a full breakfast served for free.

There are no extra beds provided in a room. There are no cribs provided in a room.

Pets are not allowed.

English, Chinese, Vietnamese

Number of rooms:26

Former name

Hanoi Central Star Hotel

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Suite

Max:

2 persons

35 m²

Bed options:

2 King Size Beds

City view

Shower

Heating

room details

Check Prices

Deluxe King Room

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

Junior Suite

Max:

2 persons

22 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Hanoi1700 ft

Airports

Noi Bai International (HAN) 16.2 mi

Cat Bi International (HPH) 72.5 mi

Train

Ha Noi Railway station3300 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The breakfast offered a delightful variety of fresh options that energized my mornings and started each day on a high note.” view full review

Beautifully Designed Rooms

“My room embodied traditional Vietnamese charm with stunning wooden furniture that made my stay feel authentic and cozy.” view full review

Comfortable Stay

“The bed in my room was exceptionally comfortable, providing a restful night's sleep that was much appreciated after a long day of exploring.” view full review

Inviting Atmosphere

“The living area in the hotel was warm and inviting, creating a perfect space to unwind and relax after a day of adventures.” view full review

General

No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Spa & Leisure

Leisure/ TV room

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

27A Phu Doan Street, Old Quarter, Hanoi, Vietnam, 10000

Map view

27A Phu Doan Street, Old Quarter, Hanoi, Vietnam, 10000

City landmarks

Quoc Tu Giam Street Dong Da District

Temple Of Literature

3600 ft

Museums

Vietnam Military History Museum

3600 ft

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.8 mi

Museums

Vietnamese Women's Museum

4400 ft

Castle

Thang Long Imperial Citadel

3600 ft

Museums

Vietnam National Museum of History

1.3 mi

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

4600 ft

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

4600 ft

Monuments and Landmarks

Hanoi Flag Tower

3600 ft

Museums

Vietnam Fine Arts Museum

3600 ft

Pagoda

Tran Quoc Pagoda

1.5 mi

Broadway Theatre

Opera House

1.3 mi

Pagoda

One Pillar Pagoda

1.8 mi

Tran Nhat Duat Street

Long Bien Bridge

1.6 mi

Parks

Lenin Park

3600 ft

Square

Ba Dinh Square

1.2 mi

Mall

Trang Tien Plaza

4400 ft

Thien Quang Lake

4400 ft

73 Quan Su St

Quan Su Pagoda

4400 ft

Events

Friendship Cultural Palace

1.2 mi

Church

Cua Bac Church

1.2 mi

Nearby

Museums

Hoa Lo Prison

1600 ft

Church

Saint Joseph Cathedral

1600 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

1600 ft

Libraries

Hoan Kiem Lake

1600 ft

Hang Duong

Hanoi Night Market

1600 ft

Lake of the Restored Sword

1600 ft

Broadway Theatre

Thang Long Water Puppet Theatre

1600 ft

87 Ma May Street Hoan Kiem District

Ancient House

1600 ft

75 Dinh Tien Hoang Street

Post Office Ha Noi

1600 ft

Restaurants

Bami An Bread

100 ft

15 Phu Doan Street Hang Trong Ward

Bun Bo Nam Bo

1100 ft

67 Hang Dieu

Pho 10

700 ft

10 Ly Quoc Su Street corner of Chan Cam St

Dream Beans Coffee

500 ft

79 Ly Nam De Hoan Kiem

Cafe 1988

200 ft

35 Phu Doan Str Near Ngo Huyen

Manh Coffee

100 ft

46 Nguyen Huu Huan Hoan Kiem

Banh Mi Bami Hipp

300 ft

56 Ngo Huyen Street

Hong Hoai's Restaurant

1900 ft

20 Bat Dan Hang Bo

Banh Cuon Ba Hanh

600 ft

26B Tho Xuong Hoan Kiem

Noodle & Roll

700 ft

39C Ly Quoc Su Hoan Kiem

The Little Plan cafe

200 ft

11 Phu Doan Hoan Kiem district

Au Lac Family Restaurant

500 ft

23 Ngo Huyen Hoan Kiem

Banh Mi Zoon

400 ft

37 Ngo Huyen St. Hang Trong Ward

Reviews and Ratings

Feedback from previous guests about their experience.

90%

liked the hotel and would stay again

9.0/10

Perfect

Rooms

8.5

Location

9.5

Service

10.0

Dining

9.0

Thomas

United States of America, December 2023

8.6/10

I had a lovely stay at this hotel! The rooms were cozy and beautifully decorated with a charming balcony. The service was exceptional, making me feel truly pampered. The hotel's location in the heart of the Old Quarter of Hanoi was perfect for exploring the city. The dining experience was delightful with a variety of delicious options. However, the facilities were a bit basic. Overall, a great value for the price.

Rooms

8.0

My room was lovely, with a cozy balcony where I enjoyed relaxing moments. The decorations added a nice touch to the atmosphere.

Service

10.0

The service was outstanding! The staff was attentive and went above and beyond to ensure a pleasant stay.

Location

9.0

The hotel's location in the Old Quarter of Hanoi was perfect for immersing in the local culture and exploring the historic district.

Dining

9.0

The dining experience was fantastic, offering a great variety of delicious dishes to satisfy all tastes.

Facilities

7.0

While the facilities were adequate, they were a bit basic compared to what I expected.

James

United States of America, October 2023

9.4/10

I absolutely loved my stay at this hotel! The rooms were cozy and beautifully decorated, and the staff was incredibly friendly. The location was perfect, just a stone's throw away from the Old Town and Hoan Kiem Lake. The dining experience was delightful, offering a variety of delicious dishes to suit every taste.

Rooms

9.0

My room had a lovely balcony where I could enjoy the view. The bed was super comfortable, and the decorations added a nice touch to the ambiance. The bath tub was a great addition for a relaxing soak.

Service

10.0

The service at this hotel was top-notch! From room service to housekeeping, everything was impeccably taken care of. The staff went above and beyond to ensure my stay was perfect.

Location

10.0

The hotel's location couldn't have been better. It was right in the heart of the Old Quarter, making it easy to explore the historic district and enjoy the vibrant atmosphere of the city center.

Dining

9.0

The dining experience here was a culinary delight. The menu catered to all tastes, and I particularly enjoyed the Tuscan cheese selection. The value for money was excellent considering the quality of the food.

Facilities

9.0

The facilities at the hotel were outstanding. Everything from the pool to the spa was well-maintained and provided a luxurious experience. The value for money was truly worth it for the facilities offered.